Volkswagen moves ahead with the distribution of spare parts and launches pro service with Generix's WMS
Innovative distribution and sales strategy for original spare parts
41 interlinked warehouses throughout spain
Distribution of 845,000 products
Deliveries within 2 hours and up to 4 times a day
The PRO Service project at a glance
Volkswagen's new strategy for the sale of original spare parts, PRO Service, is born with a priory objective. "ZERO mistakes" To this end, the agility and service requirements of the workshops were taken into consideration, such that it is predicted that in the next two years, PRO Service will have 41 interlinked warehouses throughout Spain, which will make it possible for any of their 845,000 group vehicle parts to be delivered within 2 hours, depending on the route, and with a goal of up to 4 deliveries per day.
PRO SERVICE has already started operating with four distribution centres located in Zaragoza, Lleida, Girona and Tarragona. Throughout 2017, four more PRO SERVICE centres will open in Barcelona, five in Madrid, five more in the north and another four in the East.
The automotive company's firm belief in the system is evidenced by its forecast that it will call on 400 professionals for this service, of whom fifteen engineers, to assist the repair technicians.
We are standing before a change in the distribution model for part which, without a doubt, will require the support of a technology partner to provide a solution for this innovative distribution strategy in the automotive sector.
At the operations' level, Generix's WMS has allowed PRO Service to :
Benefits obtained by Volkswagen
In addition, the system makes it possible to identify parts using the vehicle frame number and replace it without mistakes, including replacing it with another part with a more advanced level of technology where such exists.