BOOST SALES WITH ALL YOUR CUSTOMERS IN CROSS-CHANNEL
GO BEYOND THE SIMPLE BURN & EARN
Do not limit yourself to managing points. For a more emotional loyalty, evaluate and reward all welcome behaviors.
INCREASE AVERAGE CART
Boost sales for all your customers: anonymous, identified or loyal to encourage impulse buying and additional sales.
ENSURE CROSS-CHANNEL CONSIST
Create a consistent customer experience across all sales channels and help your customer benefit from the best offer wherever they are located.
Loyalty programs struggle to differentiate themselves and their results are often mixed: 62% of customers feel they are not sufficiently rewarded for their loyalty.
In fact, loyalty is generally limited to “earn & burn” establishing a purely monetary customer relationship.
Opt for a more emotional loyalty and a personalized 1to1 recognition through customer scoring including all customer interactions with your brand: community activity, product reviews, sponsorship, private sales, previews and so on.
Thanks to 360° client understanding, some real time push and a flexible engine of rule creation, all independent of the sales channels, you create campaigns tailored to each channel, traditional as well as digital, while controlling the overall coherence of your customer experience.
360° CLIENT VISION
Centralize all customer data from their homes, purchasing habits and preferences for a better contextualization of interactions.
ERGONOMIC RULES ENGINE
From an engine for creating flexible and ergonomic rules, run in real time the managing of points, scoring and customer deals.
CROSS-CHANNEL OFFER PUSH
Push in real time offers perfectly matched to the customer profile, on the different sales channels or directly from vendors.
ISO27001:2005 or OHSAS 18001, ISO50001, 22301:2012, ISO9001:2008, ISO14001:2004