ORCHESTRATION OF CROSS-CHANNEL MARKETING | Generix Group

A NEW SYNERGY BETWEEN SALES AND MARKETING

AUTOMATE THE PURCHASING JOURNEY

Orchestrate and automate the customer life cycle by linking sales and communications channels for a more fluid and interactive experience.

MANAGE CENTRALLY AND LOCALLY

Manage the marketing centrally and locally at all your stores and with your franchisees, in line with network typology.

MEASURE RESULTS IN REAL TIME

Measure from start to finish the ROI of marketing actions within the customer life cycle and link sales results with your marketing campaigns.

You need more informations on our Orchestration of Cross-Channel Marketing solution ? Contact-us :

Because marketing is not limited to communication channels, the Generix offer connects relationship-based marketing and sales marketing. In this way, through real-time triggers, you orchestrate and automate the entire customer lifecycle.

In addition, the Sales Marketing offer manages the complexity of an organization that can be multi-brand, multi trademark, with chains or franchised stores. Proximity marketing can also be carried out in addition to more general activities within the same tool.

Whether through business reports or together with your reporting tools, your teams will be able to measure and attribute results to different customer journeys. Enough to justify effectiveness of your digital strategy.

FEATURES

REAL TIME TRIGGERS

Generate opportunities of interaction potentially for each action of a customer (product consultation, purchase, re-marketing) whatever the channel.

NETWORK MAPPING

Visually describe your entire distribution network and the rights associated with each entity for perfect internal synergy.

BUSINESS REPORTS

Benefit from customizable business reports which give you a thorough understanding of various aspects of your marketing activity.

JOIN A COMMUNITY OF 4500 SAAS CUSTOMERS

SLA : SERVICE LEVEL AGREEMENT

Guaranteed minimum availability rate of up to  99,99 %

DAILY VOLUMES MANAGED

1,5
Million lines of preparation per day day

2
Million messages exchanged per day

SECURITY

  • Physical: Intrusion, technical, energy, thermal, geographic
  • Logical: secure infrastructure with latest generation technology, backup, network segregation, hybrid cloud, encryptions

CERTIFICATIONS :

ISO27001:2005 or OHSAS 18001, ISO50001, 22301:2012, ISO9001:2008, ISO14001:2004