Logistics Order Management System - Software - Generix Group

Logistics Order Management Software : Use the power of the omni-channel

DELIVERING E-COMMERCE SALES

Reassure the customer during their order, inform them of the terms of delivery, commit to deadlines, offer a choice of delivery method.

OPTIMIZE DELIVERY SCHEMES

Promise what you can perform, optimize your resources dynamically to improve your customer offer without reducing your margins.

GIVE CUSTOMERS VISIBILITY

Inform the customer of all the information available on the delivery stages of the order.

Logistics Order Management System (OMS)

Building the best commitment to the customer is based on an excellent knowledge of their logistical resources.

In omnichannel organizations, strength comes from the distribution network and their ability to use it effectively by knowing how to manage it from end to end, from the store to the supplier via the logistical sites.

To increase their sales, omnichannel leaders inform their clients about stocks available throughout their network, they identify the most suitable delivery schemes according to the establishment of orders and the requirements of their customers, they follow the execution of delivery operations in order to keep their customers informed.

 

Order Management Software Features

VISIBILITY ON ALL AVAILABLE STOCK

Conclude sales by giving a real-time view of stock availability across all sites in your network, from the store to the supplier.

DELIVERY AND ORDER CHANGE

Expand your delivery services, control the associated rates, allow late changes of customers in order to limit returns.

CHOICE OF PREPARATION SITES

Reduce your delivery times by an automatic selection under constraints of the sites of preparing and shipping of your orders..

IN STORE PREPARATION

Deploy the preparation of in store orders: schedule operations in order to accelerate and secure storage and linear deductions.

CONTROL THE STAGES OF DELIVERY

Sequence, send orders and monitor the process of preparing and shipping orders. Share your central vision with your customers.

SUPPLIER COLLABORATION

Commit your suppliers to implementing the promise to the customer: available stock, delivery time, order confirmation and shipment tracking.

JOIN A COMMUNITY OF 4500 SAAS CUSTOMERS

SLA : SERVICE LEVEL AGREEMENT

Guaranteed minimum availability rate of up to  99,99 %

DAILY VOLUMES MANAGED

1,5
Million lines of preparation per day day

2
Million messages exchanged per day

SECURITY

  • Physical: Intrusion, technical, energy, thermal, geographic
  • Logical: secure infrastructure with latest generation technology, backup, network segregation, hybrid cloud, encryptions

CERTIFICATIONS :

ISO27001:2005 or OHSAS 18001, ISO50001, 22301:2012, ISO9001:2008, ISO14001:2004