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AI and GenAI are becoming essential tools for enhancing operational excellence and anticipation through powerful predictive algorithms. At the same time, Cloud infrastructures support optimization calculations, delivering exceptional results within timelines compatible with the fast-paced logistics and transport operations.
Let’s explore some key trends for 2025, illustrated by use cases of these technologies in the Supply Chain.
Automation and robots, equipped with AI and sensors (IoT), perform repetitive tasks tirelessly with unparalleled reliability. Automation, in all its forms, continues to transform warehouses by bringing flexibility and productivity to logistics operations.
These robots increasingly replicate human gestures and decision-making processes. Their costs are decreasing, and their implementation is becoming simpler and faster, accelerating their adoption across the sector.
Computer vision, although not yet widely used in logistics, is evolving for applications such as inventory counting and conformity checks during receptions and shipments.
This technology replaces humans for laborious, repetitive, or low-value tasks. It also helps reduce the cost of non-quality issues while mitigating operational risks for companies.
Advanced analytics leverage massive amounts of data to understand phenomena impacting performance. These models are trained to learn appropriate behaviors, monitor execution data, and alert on potential deviations.
Currently, 3D graphical interfaces are used to represent operations and alerts as HeatMaps. In the future, these models will evolve to apply corrective actions autonomously and modify execution software parameters.
Logistics 4.0 marks the transition from the era of costly hyper-reactivity to a new approach combining anticipation, planning, and forecasting. With AI, it is now possible to predict workloads in warehouses or transport.
These predictions support two major areas of performance improvement: planning and simulation. These algorithms, connected to 3D graphical representations and operational constraints, lay the groundwork for digital twins, which are expected to reach full industrialization post-2025.
In addition to the examples discussed, other promising technologies are emerging, such as autonomous vehicles, slotting, task interleaving, and delivery route optimization. These innovations will drive operational efficiency to unprecedented levels.
As AI adoption accelerates, several challenges emerge. Companies must organize themselves to maintain algorithm performance over time. Machine Learning models must be regularly trained to avoid deviations (“hallucinations”) and continue providing reliable results.
GenAI also raises questions about data governance and user training. Companies need to learn how to fully utilize these tools while protecting sensitive data from leaks or unauthorized use.
In an often uncertain economic context, digital transformation is a critical lever for businesses. It frees up essential skills for strategy development, generates cash flow, and helps organizations become more agile and resilient.
By 2025, the Supply Chain will no longer just react to crises. With new technologies and anticipation, it becomes a driver of competitiveness and sustainability for businesses. Rather than waiting for the next crisis, let’s embrace these innovations to build a stronger future.
Discover how our TMS (Transport Management System) and WMS (Warehouse Management System) can help you anticipate, plan, and automate your logistics operations:
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