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Generix OMS : Order Management System

Enables you to deliver on your customer promise through order orchestration

Boost your omnichannel profitability through real-time control and access to all inventory, orchestration, and omnichannel order management.

Intelligent

With Generix Omnichannel Commerce, you can add intelligence to your business processes, enabling you to respond in real time to all types of commerce

Modular

With Generix Omnichannel Commerce, you’ll have access to interoperable tools, helping you reduce your operational costs

Powerful

With Generix Omnichannel Commerce, you can meet the challenges of speed and high volumes, for an uncompromising customer experience

Generix OMS enables you to deliver ​on your customer promise through ​order orchestration.

Web to Store, Store to Store, Store to Web…

Modular and connected to its ecosystem

Modern and focused on omnichannel retail

  • Unified Stock & Order Orchestration

    • Unified stock across all your storage locations (shops, warehouses, suppliers, remote stock, etc.)
    • Customer promise with customisable order orchestration rules (cascading, order exchange)
    • Assignment to a preparation location
    • Scheduling, preparation, picking
    • In-store collection/delivery
    • Order tracking and workflow
  • Modular & 100% API-based

    • Freedom to choose modules
    • Mobile first and 100% API-based
    • Connectivity with e-commerce sites, POS systems, ERP, WMS and TMS via API
    • A complementary service to the Generix Supply Chain offering
  • Orchestrating the customer journey

    • Integration with all sales channels
    • Omnichannel sales journey
    • Click and collect
    • E-booking
    • Ship from store
    • Order in store
    • Appointment booking

Explore our software dedicated to omnichannel commerce

Omnichannel checkout

Streamline customer journeys and ensure tax and legal compliance

Customer journey and loyalty

Engage with customers in real time and build loyalty across all channels

Unified inventory management

Perform all inventory movement operations in real time and implement management of your products’ second life.

Trusted by 6,000+ customers in 60+ countries

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Give us a call 1 855 938-4562