Generix OMS : Order Management System

Enables you to deliver on your customer promise through order orchestration

Boost your omnichannel profitability through real-time control and access to all inventory, orchestration, and omnichannel order management.

Contact an expert

Intelligent

With Generix Omnichannel Commerce, you can add intelligence to your business processes, enabling you to respond in real time to all types of commerce

Modular

Empower your business with Generix Omnichannel Commerce: unlock a suite of seamlessly interoperable tools designed to streamline operations and drive significant cost savings across your entire organization

Powerful

With Generix Omnichannel Commerce, you can meet the challenges of speed and high volumes, for an uncompromising customer experience

Generix OMS enables you to deliver on your customer promise through order orchestration.

Web to Store, Store to Store, Store to Web…

Modular and connected to its ecosystem

Modern and focused on omnichannel retail

Key features

Unified Stock & Order Orchestration
- Unified stock across all your storage locations (shops, warehouses, suppliers, remote stock, etc.)
- Customer promise with customisable order orchestration rules (cascading, order exchange)
- Assignment to a preparation location
- Scheduling, preparation, picking
- In-store collection/delivery
- Order tracking and workflow

Modular & 100% API-based
- Freedom to choose modules
- Mobile first and 100% API-based
- Connectivity with e-commerce sites, POS systems, ERP, WMS and TMS via API
- A complementary service to the Generix Supply Chain offering
Orchestrating the customer journey
- Integration with all sales channels
- Omnichannel sales journey
- Click and collect
- E-booking
- Ship from store
- Order in store
- Appointment booking