Customer O2C Portal

Improve collaboration with your customers to optimize the order to cash process

Supply Chain Execution & Visibility
Retail Unified Commerce
Multienterprise Integration & Collaboration
generix_customer_portal

Generix Collaborative Order to Cash allows smaller scale customers, sales teams, order managers, subsidiaries, resale networks to send you their paperless orders. In addition, the application manages collaboratively the receipt of multi-channel orders (EDI, fax, paper), the sales catalog, the validation circuit before integration, order receipts, shipping notices and billing.

Save with each paperless customer order

Remove paper handling and archiving costs, automate the integration, limit errors, digitize your delivery notes and invoices.

Remove processing errors on your orders

Remove processing errors on your orders, Improve data quality, avoid loss of documents and manual processing, mechanize checks and ERP integration

Improve customer experience and satisfaction

Reduce order processing time, eliminate disputes, ensure real-time visibility and increase level of service

Main features

Entering customer orders online

Offer your customers an intuitive application with a customized catalog to carry out their order via an input form or using a previous purchase again 

Multichannel receipt of customer orders

Concentrate your processing, set up a multi-channel entry point for your orders: portal, structured files (EDI, XML), fax, PDF, paper. 

Centralized processing of all customer orders

Centralize receipts and checks on your customer orders, unify their automatic integration in your ERP

Visibility throughout process

For your customers and colleagues share real-time information on all the order processing steps: purchase, logistics, invoicing 

Increase in sales volumes and customer privacy

Increase your turnover via promotional banners, complete unit purchasing or sharing of POS tools (video, reseller promotions, GCS)

Security, reporting and audit trail

Controlled access, exchange history, secure archiving, control panel with indicator, management of audit trails, improve your sales administration

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Why Generix Group

JOIN A COMMUNITY OF 6,000 SAAS CUSTOMERS

99,90%
99,90%
SLA : Service Level Agreement
1.5_million_lines_of_preparation_per_day
1,5M
Million lines of preparation per day
2_million_lines_of_preparation_per_day
2M
million messages exchanged per day
generix_solution_saas
SaaS
SaaS solution secured physical and logical