Customer O2C Portal

Improve collaboration with your customers to optimize the order to cash process

Generix Supply Chain Hub : Collaboration & Visibility
B2B Integration
Supply Chain Execution
Generix Collaborative Network
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Generix Collaborative Order to Cash allows smaller scale customers, sales teams, order managers, subsidiaries, resale networks to send you their paperless orders. In addition, the application manages collaboratively the receipt of multi-channel orders (EDI, fax, paper), the sales catalog, the validation circuit before integration, order receipts, shipping notices and billing.

Save up to € 50 per paperless customer order
Remove paper handling and archiving costs, automate the integration, limit errors, digitize your delivery notes and invoices.
Remove processing errors on your orders
Improve data quality, avoid loss of documents and manual processing, mechanize checks and ERP integration
Improve customer experience and satisfaction
Reduce order processing time, eliminate disputes, ensure real-time visibility and increase level of service
Main features
Entering customer orders online
Offer your customers an intuitive application with a customized catalog to carry out their order via an input form or using a previous purchase again
Multichannel receipt of customer orders
Concentrate your processing, set up a multi-channel entry point for your orders: portal, structured files (EDI, XML), fax, PDF, paper.
Centralized processing of all customer orders
Centralize receipts and checks on your customer orders, unify their automatic integration in your ERP
Visibility throughout process
For your customers and colleagues share real-time information on all the order processing steps: purchase, logistics, invoicing
Increase in sales volumes and customer privacy
Increase your turnover via promotional banners, complete unit purchasing or sharing of POS tools (video, reseller promotions, GCS)
Security, reporting and audit trail
Controlled access, exchange history, secure archiving, control panel with indicator, management of audit trails, improve your sales administration

Complementary solutions

Generix Group solutions fit all your needs in supply chain management, datas and omnichannel sales. Find out the additionnal solutions used by our clients.

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Carrier transport

Steer delivery with the transport portal
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Why Generix Group

JOIN A COMMUNITY OF 6,000 SAAS CUSTOMERS

99,90%
99,90%
SLA : Service Level Agreement
1.5_million_lines_of_preparation_per_day
1,5M
Million lines of preparation per day
2_million_lines_of_preparation_per_day
2M
million messages exchanged per day
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SaaS
SaaS solution secured physical and logical