Raphaël Sanchez Appointed President of Generix Group. View the press release.
Digitize your Order to Cash process
Streamline the management of multi-channel orders, sales catalogs, order receipts, shipping notices, and billing in one collaborative customer portal software.
The Generix Customer Portal empowers you to collaborate more efficiently with your customers, including affiliates, independent entities, points of sale, boutiques, subsidiaries, and more.
Customers can add items to a shopping cart, scan items, or repeat previous and programmed purchases.
Automate the entire customer order lifecycle: auditing, acceptance or modification, integration, preparation, delivery, reception invoicing, and document sharing across contracts, pricing, and sales promotion.
Set up a central entry point for all categories: portal, EDI files, XML, fax, PDF, paper, and more.
Publish customer invoices and attachments, offer tax dematerialization and archiving services, and facilitate online payments.
Centralize receipts, quality controls, and approval workflows — automatically integrated with your commercial management software.
View order KPIs, customer data, and productivity performance in real-time via the Customer Portal dashboard.
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Build a lean, demand-driven supply chain
Make multi-firm trades in the cloud
Empower your B2B community to do great work
Unlock operational efficiency across your physical and critical workflows. Benefit from our best-of-breed SaaS solutions and expertise, backed by high-performance partners and seamless implementation and advisory support for your business journey.
Customer portal software is a digital platform that streamlines multi-channel order management, from sales catalogs to billing. It enhances the order-to-cash process by providing a collaborative space for handling order receipts, shipping notices, and invoicing efficiently, leading to increased productivity and profitability.
Our Customer Portal significantly reduces order processing costs by up to 60%. It achieves this by minimizing paper use, accelerating order processing times, and improving cash flow visibility. This leads to a more efficient, cost-effective order management process.
Absolutely, client portal software like Generix’s solution enhances the customer ordering experience. It allows for online orders through personalized catalogs, secure client access for payments, and the receipt of eInvoices, thereby making the entire ordering process more convenient and user-friendly.
Customer support portal software plays a crucial role in minimizing discrepancies and disputes. It improves data quality by eliminating manual processing errors, ensuring orders are automatically validated and verified for accuracy, leading to smoother and more reliable operations.
The Generix Customer Portal offers comprehensive real-time visibility features. It provides a dashboard for viewing all order and payment data, enabling departments to coordinate effectively and prevent delays by tracking orders and payments as they happen.
Secure client portal software like the Generix Customer Portal prioritizes data security and privacy. It offers secure client access, ensuring that customer interactions and transactions are protected with the latest security measures. This builds trust and ensures compliance with data privacy regulations.
See how the Generix Customer Portal can transform your Order to Cash process.
