OMS - Logistics Order Management System
Trigger purchasing and keep the customer promise
|Collaboration & Visibility|
|Generix Supply Chain Hub :||Supply Chain Execution|
|Generix Collaborative Network|
Power the promise and delight your customers. Half of the customer promise is based on logistics service, where satisfaction depends essentially on the execution of delivery operations. Logistics OMS helps fulfill the customer promise, from formulation to implementation. It contributes to controlling execution costs and meeting ever-increasing service goals.
Your brand's new profile with the Logistics Order Management System to enhance the customer experience
Make sure your network's stock is visible, from suppliers to stores, and propose the most appropriate type of delivery
Prepare and ship from everywhere while keeping an eye on expense. OMS chooses the best circuit for each order
Take into account all movements at each site, in real time, and find stock levels instantly by date and by place prepared
Your website, market places and stores will be able to give customers information on the availability date of each item with confidence
Did the customer change his mind? For easy order changes, OMS holds the order portfolio upstream from the execution solutions
Group, separate, split order lines, choose the preparation site and operate at optimal cost while preserving customer service
OMS pushes preparation orders to the systems on relevant sites and centralizes all execution tracking information
Synchronize information on returns in OMS, whatever the customer site, and speed their resale
Generix Group solutions fit all your needs in supply chain management, datas and omnichannel sales. Find out the additionnal solutions used by our clients.