Generix named in the 2024 Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS) for the sixth consecutive year View the press release

January 4, 2023

Chapman’s Ice Cream

A Robust and Scaleable Enterprise WMS Solution

Use Case

Company overview

At Chapman’s, we’re very proud to be Canada’s largest independent ice cream manufacturer but we’ll never outgrow the community of Markdale, Ontario in which we live and work. A sense of belonging and a feeling of family permeates the atmosphere at Chapman’s Ice Cream.

We may be located in a village and a little off the beaten track, but we’ll never be out of touch with our customers and we’ll always respond to their needs with quality products at affordable prices.

Challenges

  • Inventory counts were inaccurate
  • There were no real-time inventory updates as ingredients and finished goods move through the warehousing and manufacturing processes
  • The inaccurate and manual tracking of inventory waste and shrink resulted in ­unexpected year-end adjustments to inventory values
  • Warehouse processes were carried out manually without barcoding and were therefore inefficient
  • The company lacked control over the flow and tracking of ingredients and products throughout production and shipping

Solutions

  • Eliminate manual processes by automating data exchanges between the ERP and WMS systems
  • Enhance the accuracy, timeliness and availability of the company’s critical data
  • Track every receipt, move and consumption across the entire enterprise at a very ­granular level
  • Provide inventory visibility, controls and traceability throughout the entire process, from the receiving of raw materials, through manufacturing, all the way to the distribution of finished goods

“I can see where it came from and the original lot on the original material instance. I can see what’s been used. I can also see the history of that material instance for that product in real time. That’s been amazing for us” John Fleming

Results

  • Reduced financial risk by nearly eliminating year-end adjustments to inventory and by providing increased transparency and real-time inventory reporting
  • Increased flexibility and efficiency in building truck shipments and meeting other requirements of individual customers
  • Increased flexibility of load planning through the application of automated rules
  • Overall ability to make faster, decisions

They are using our solutions

Find the full description of the solutions presented in this case study

“I can see where it came from and the original lot on the original material instance. I can see what’s been used. I can also see the history of that material instance for that product in real time. That’s been amazing for us”

John Fleming

Browse more resources

Use Case
23/01/2024
Food industry

Success Story – NESTLÉ PORTUGAL

Major player in the agri-food industry, Nestlé, has been relying on Generix Group’s solutions for digitalizing processes for two decades

Use Case
19/01/2024
Food industry

Success Story – BEL GROUP FRANCE

The BEL Group Chooses Generix Collaborative Replenishment Solution in SaaS for its Supply Operations with all its Retail Clients

Ready to optimize the flow of goods + data across your supply chain?

Work with our team to build your ideal supply chain software stack and tailor it to your unique business needs.