Retail & Consumer Goods

SFM

Distributor of professional audio and video equipment

Use Case

About the company

SFM provides customized go-to-market solutions to global brands within the audiovisual, live entertainment, and media production industries.

In addition to traditional wholesale distribution services, we offer an array of enhanced services designed to help our suppliers and customers achieve their full market potential. SFM operates 50,500 sq. ft. warehouse and stores over 12,000 SKUs and 100,000 more through special ordering.

LIDD team of consultants oversaw the WMS integration and implementation.

The SFM project overview

Operational Gaps making the same day shipping promise challenging
High annual growth of 20% since 2009 and, therefore, a need to ship a growing number of orders the same day the order is processed
Difficulty scaling even after having doubled the number of workers on the floor
Slow order picking, crowded warehouse space by workers, crowded receiving bay and packing stations at capacity
Inaccurate inventory counts taking a month instead of a weekend followed by an unsatisfactory reconciliation

Generix Group's role

LIDD identifies the causes of low productivity and concludes that contrary to the perception on the warehouse floor the warehouse is large enough to support business needs
LIDD to implement the Tier 1 Generix Solochain WMS and integrate it with SFM systems such as ERP (JDE)
The WMS will streamline SFM’s processes and to drastically improve their productivity levels
Inbound Processes, Putaway, Picking tasks and Replenishment tasks will be optimized through the WMS automations
The TMS ProShip is fully integrated with Solochain by LIDD’s team