Skip to main content

COLLABORATIVE ORDER TO CASH | Generix Group

Improve collaboration with your customers to optimize the order to cash process

Save up to € 50 per paperless customer order

Remove paper handling and archiving costs, automate the integration, limit errors, digitize your delivery notes and invoices.

Remove processing errors on your orders

Improve data quality, avoid loss of documents and manual processing, mechanize checks and ERP integration

Improve customer experience and satisfaction

Reduce order processing time, eliminate disputes, ensure real-time visibility and increase level of service

Solution de gestion de commandes à l'encaissement (Order to cash)

Up to 50% of inter-company commercial exchanges are still made by fax, e-mail, post or telephone. This carries related processing costs and therefore limits your productivity. By digitizing the processing of your incoming orders, you reduce your costs, optimize your sales admin process, improve the quality of your data, expand your sales while offering customers a new shopping experience.

Generix Collaborative Order to Cash allows smaller scale customers, sales teams, order managers, subsidiaries, resale networks to send you their paperless orders. In addition, the application manages collaboratively the receipt of multi-channel orders (EDIfax, paper), the sales catalog, the validation circuit before integration, order receipts, shipping notices and billing.

CONTACT

FEATURES

Entering customer orders online

Offer your customers an intuitive application with a customized catalog to carry out their order via an input form or using a previous purchase again

Multichannel receipt of customer orders

Concentrate your processing, set up a multi-channel entry point for your orders: portal, structured files (EDI, XML), fax, PDF, paper.

Centralized processing of all customer orders

Centralize receipts and checks on your customer orders, unify their automatic integration in your ERP

Visibility throughout process

For your customers and colleagues share real-time information on all the order processing steps: purchase, logistics, invoicing

Increase in sales volumes and customer privacy

Increase your turnover via promotional banners, complete unit purchasing or sharing of POS tools (video, reseller promotions, GCS)

Security, reporting and audit trail

Controlled access, exchange history, secure archiving, control panel with indicator, management of audit trails, improve your sales administration

JOIN A COMMUNITY OF 4500 SAAS CUSTOMERS

SLA : Service Level Agreement

99,99%

Minimum availability rate

guaranteed

Daily volumes managed 

1,5

Million lines

of preparation 

per day

2

million lines

of preparation 

per day

Security